Does eBay want to lose me that badly as a buyer? 60-day free returns; The first option is somewhat misleading as a discussion of the Money Back Guarantee will prove later, but for the most part, it means not allowing buyers to return an item due to buyer’s remorse. That's 415 items per year. Follow these steps to get your refund. I do offer a 14 day return policy on all my items in case anything goes wrong, the device does not work,etc. It's the single most important agreement your e-commerce store needs to have as it can affect your retention rate. According to TrueShip study, over 60% of customers review a Return/Refund Policy before they make a purchasing decision.. Is it the same thing with return requests? It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Ebay cases can only be opened 30 days after the estimated delivery. I have purchased over 7,000 items on 2 accounts in 17 years. I will never buy another item on here again. This template is free to download and use. ebay does force a minimum of 30 day returns, but only in 6 categories. Why does this company think that their sellers are only sellers and not buyers? Any return window that's less than 60 days must be noted, as well as any categories of goods that are excluded from the policy, such as final sale or clearance items. Our Return & Refund Policy template lets you get started with a Return and Refund Policy agreement. The problem here is I … Email me at theresellerproject@gmail.com Not a single one. A buyer just opened a return request 50 days after purchase saying there was a problem with the item. Seller’s return window: Review the seller’s return policy and return window before you make a purchase. eBay won’t allow writing your return policy in your listing description, this way the listing will be arranged better. Stay connected with me on Instagram: @resellerproject Questions? None of which we list in. I have a 14 day return policy. Since eBay ordered its business sellers to extend their returns policy from 14 to 30 days last year, sellers complain that return rates have escalated and they are being penalised for complying. Can I get the return … ... buyers are abusing the no return policy and eBay gives no support to sellers making a bad policy worse. Hey folks, Ive noticed while setting up new returns policies for ebay.co.uk that we can only select 30 or 60 day returns for our products. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. Recently I was contacted by a buyer who won an item back in late January stating that they would like a Refund because the phone I sold them they claim was blacklisted from the network and does not work. Hello all, The item I mostly deal with selling here on ebay is cell phones. 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